Stop Sending Emojis in Your Work Email
In a world where emojis have their own movie, it may seem friendly to send a smiley face to your client at the end of your email. But it could backfire.
A study published in Social Psychological and Personality Science (ominously titled
The Dark Side of a Smiley) found that people who sent emails with a :) were not viewed as being more warm or friendly. Rather, they were viewed as less competent. Not a great first impression.
Conclusion: Stick to real-life smiles, not virtual ones.
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